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1. Accessories Beautify Your Bottom Line | |
18. Customer Service from a Professional Salesperson's Perspective | |||
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2. Leveraging Performance | |
19. 15 Demonstrations of the Universal & Specific Award Winning Customer Service Providers |
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3. Welcome to the Danger Zone | |
20. Superior Customer Service through Communication |
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4. Winning the Numbers Game | |
21. Customer Service from a Professional Salesperson's Perspective |
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5. Winning the Numbers Game 2 | |
22. Fifteen Demonstrations of the Universal and Specific Award Winning Customer Service Providers |
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6. Differentiate to Survive | |
23. Financing New Inventory: Savvy (and not so savvy!) Ways To Pay |
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7. Fishing for More Customers | |
24. Sales Magic Exposed | |||
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8. Grow Profits | |
25. Firing Up Your Salespeople in a Down Economy | |||
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9. Inventory Blues | |
26. Superior Customer Service A Major Role in Business Development |
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10. Ten Ways to Grow Strong |
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27. The Three Most Important Elements of |
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11. Coming Transformation of Retail Furniture | |
28. Superior Customer Service A Major Role in Buiness Development #2 |
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12. Generation Trap | |||||
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13. Eight Habits of Highly Effective Sales Managers |
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14. Train Your Customers | |||||
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15. Training for Profitability | |||||
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16. What Do You Drive? | |||||
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17. Superior Customer Service A Major Role in Business Development |
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| 1. Accessories
Beautify Your Bottom Line Never underestimate the power of accessories! CEO John Egger demonstrates the need for fresh accessories and an every-changing appearance. |
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Leveraging Performance "Give me a lever long enough and I will move the world." CEO John Egger discusses technology's importance as the lever in the growth of all businesses. |
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Welcome
to the Danger Zone Dismantle your "bomb factory!" CEO John Egger reveals antagonistic conditions that can turn your sales floor into a pressure cooker. |
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Winning
the Numbers Game What is your PIN number? Relax— CEO John Egger discusses the use of the Performance Indicator Number, and other values, as a way to measure the effectiveness of your sales force. |
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| 5.
Winning
the Numbers Game (2) CEO John Egger uses the story of Frankie and Johnny to demonstrate the reality of who you think is your top salesperson . . . and who really is. |
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| 6. Differentiate
to Survive In order to stay competitive in today's changing economy CEO John Egger stresses the need to differentiate your business to stay ahead of the competition. |
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| 7.
Fishing for More Customers In the never-ending quest to generate new business, CEO John Egger reveals that one of the best places to find sales is in your account history files. |
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| 8.
"Grow Profits" Grow Profits is a seminar excerpt. |
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Inventory Blues Getting a handle on your inventory means you have to get up close and personal with each and every piece, asserts CEO John Egger. Look deeper and find more. |
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| 10.
Ten Ways to Grow Strong CEO John Egger says that the time is ripe to evaluate ten key areas of your business. You might not like the results, but as Nietzche said, "That which does not kill me, only makes me stronger." |
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| 11.
Coming Transformation of Retail Furniture If you're at all on the fence about going online, CEO John Egger says that the Internet is not going to go away, evaporate of disappear. |
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| 12.
Generation Trap "When you fail to plan you plan to fail!" PCG CEO John Egger discusses the need for proper planning to ensure smooth transitions between generational inheritances. |
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| 13.
Eight Habits of Highly Successful Sales Managers VP of Sales, Steve Smith, reviews eight habits that all successful sales managers use to optimize the effectiveness of their sales force. |
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| 14.
Train Your Customers If you want to improve your sales and bottom line, CEO John Egger says that we as an industry must stop training our customers to beat us up with our own fists. |
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| 15.
Training For Profitability You've recruited the best, you've hired the best...but did you teach them how you do business? CEO John Egger reveals the Archilles heel in most furniture stores: A lack of training. |
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| 16.
What Do You Drive? What are you driving these days? CEO John Egger suggests changing your focus from driving revenue to driving profitability. |
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| 17.
Superior Customer Service - A Major Role in Business Development |
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| 18.
Customer Service from a Professional Salesperson's Perspective |
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| 19.
Fifteen Demonstrations of the Universal and Specific Award Winning Customer Service Providers |
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| 20.
Superior Customer Service through Communication |
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| 21.
Customer Service from a Professional Salesperson's Perspective |
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| 22.
Fifteen Demonstrations of the Universal and Specific Award Winning Customer Service Providers |
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| 23.
Financing New Inventory: Savvy (and not so savvy!) Ways To Pay |
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| 24.
Sales Magic Exposed VP of Sales, Steve Smith,reveals the magic behind the scenes that produces million dollar sales results. |
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| 25.
Firing Up Your Salespeople in a Down Economy VP of Sales, Steve Smith, explores high leverage motivational principles that can re-energize your sales team. |
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| 26.
Superior Customer Service a Major Role in Business Development |
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| 27.
The 3 Most Important Elements of Recruiting, Interviewing and Hiring Qualified Candidates |
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| 28.
Superior Customer Service a Major Role in Business Development . |
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| ©Copyright 2009 Profitability Consulting Group All rights reserved. |
