Phyllis is a well-known personality in the retail furniture industry having worked on many successful sales training design projects. As a training program designer, she has helped hundreds of people launch successful careers in retail furniture sales, using her proven selling techniques. As a trainer, she brings a sense of excitement to her training sessions that attendees cite often as the most exciting and meaningful sales training they have been through.

As a popular public speaker to both consumers and industry insiders, Phyllis's seminars have always been in demand for private presentation at retail stores to customers as well as corporate meetings sharing her insights on consumer behavior with leaders in the furniture industry.

Phyllis's popular series of informative shows, educating consumers on elements of home design and decoration, have been broadcast widely on both radio and television.

As a consultant, she is in demand by both manufacturers and furniture retailers for her ability to help them design successful sales floors, incorporating engaging design elements into a compelling floor plan in a cost effective manner. Her "A List" of clients testifies on both sides of the furniture industry is a testament to the effectiveness of her skills.